Note: This is a general guide only, each game is different and may require additional proof.


Sellers are required to capture the delivery proofs according with anything related to:

1. Recipient name

2. Delivery amount

3. Item name

4. Server name

5. Trade complete notification

6. System message that are able to prove the delivery has been completed


Additional information

1. We strongly recommend that you upload proof shipment immediately after the order has been completed. As you know, proof shipment is the most beneficial proof in case of disputes between buyers and sellers.


2. The system will now support uploading of image files:

(a) Supported file formats: jpg, jpeg, png

(b) Supported file size: 5MB for a single file

(c) Quantity of files supported: 50 files for a single order


3. Any screenshots to validate the completion of transactions must also be included as proof.


4. The screenshot of the transaction must show the buyer's character ID and the quantity before and after the transaction.


5. If the seller is found to have submitted incorrect or false proof of delivery, U7BUY reserves the right to cancel the order.